As part of your rights, you are entitled to a refund from your bank under the terms and conditions of your agreement with your bank. A refund must be claimed within 8 weeks starting from the date on which your account was debited. Your rights are explained in a statement that you can receive from your bank.
Legal text: By agreeing to pay by Direct Debit, you authorise (A) WeSwitchU to send instructions to your bank to debit your account and (B) your bank to debit your account in accordance with the instruction from WeSwitchU.
We use GoCardless to process your Direct Debit payments. More information on how GoCardless processes your personal data and your data protection rights, including your right to object, is available at gocardless.com/legal/privacy/ .